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  • Lead Manager


    • About Lead Manager

  • What is Lead Manager? What are the features available on it?
  • How do I learn to use LMS?

    • Manage Contacts

  • How to add a contact in lead manager?
  • How do I edit a contact in Lead Manager?
  • How can I search for a contact in Lead Manager?

    • Labelling

  • When does a contact get automatically labelled as ‘Contacted’ in Lead Manager?
  • How do I view my labelled contacts?
  • How do I create a Label?
  • How do I edit a label?
  • What is Label?
  • Why do some of my contacts show under the ‘Follow-up’ label automatically?
  • How many labels can be created?
  • How do I assign a label?

    • Notes and Replies

  • How do I delete a saved reply?
  • Where do I see saved replies?
  • Where to see unread messages from Buyer?
  • How will my contact receive a reply?
  • How do I send a reply to my saved contact?
  • How will I know if my reply has been read by the buyer?
  • How to create a saved reply?
  • How many saved replies can I add?
  • What are Notes?
  • What are ‘saved replies’?
  • How to send Instant Replies to the buyers?
  • How do I add Notes to a buyer conversation?
  • What is the purpose of “Last Reply” template?
  • How can I send a saved reply?
  • What type of files can I attach with my reply?

    • Quotation

  • What is a Quotation? What are the benefits of Quotations?
  • How do I create Quotations for Buyers?
  • Will the buyer contact me after I have sent him/her the quotation? Is it mandatory to send the buyer my product quotation?
  • Can I send multiple quotations in response to a buyer requirement?
  • Can I add my preferred number (PNS) instead of my primary number to the quotation?
  • I have sent the quotation to buyer, but the buyer says he has not received it. Where should I check?
  • In what format will the smart quotation be generated?
  • At what stage of the conversation with the Buyer should I send a Quotation?
  • How do I edit or update the quotation already submitted by me?

    • Reminder

  • How can I disable reminder notification?
  • How do I set a reminder?
  • When will I receive a reminder notification?
  • Can I send a reminder to the buyer using the ‘Set Reminder’ feature on the panel?

    • Enquiry

  • Can I export my Enquiries to an excel file?
  • Where to check my previous enquiries?
  • How soon should I respond to buyer enquiries?
  • How can I track buyer enquiries through my seller panel?
  • How can I enhance the count of relevant enquiries?
  • How is a BuyLead different from a Direct Enquiry?
  • Why am I getting retail enquiries?
  • How to mark enquiry received as irrelevant?

    • Email Sync

  • How do I disable Email Sync feature?
  • How to sync email to Lead Manager?
  • What is ‘Email Sync to Lead Manager’ feature?
  • What are the advantages of Email Synch feature?
  • Is there any additional cost for using Email Sync feature?
  • How are emails synced with PakistaniMart portal?
  • Can I reply to the Buyers through this email ID? Is it secure?



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    Seller Help

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  • Lead Manager
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